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IMPROVE
YOUR HOTEL’S
PERFORMANCE

How to achieve your goals and improve the satisfaction of your customers?
With our Software As a Service system we are able to guarantee great services at a lower cost, proportional to the results.

CRM service for every stage of your guest's experience

BOOKING

DIALOGO

Multi-channel contact center

STAY

RPA

Automation of all processes to save time

POST-STAY

REPUTATION

Customer feedback management and analysis

Our customers reviews

Algilà Ortigia Charme Hotel

Through the analysis of reviews, we have been able to identify some critical issues and solve them quickly. We were able to easily respond to feedback, prioritizing those that were negative or needed a fast response.

Magda Pieluzek - Chief Receptionist

Hotel Astoria Genova

Nivula stood by our side, supported us on various occasions, fulfilling all our requests for tool-services customization based on our requirements.

Ruggero Carpino - Manager

Prinz Rudolf Merano

Through the analysis of reviews, we have been able to identify some critical issues and solve them quickly. We were able to easily respond to feedback, prioritizing those that were negative or needed a fast response.

Magda Pieluzek - Chief Receptionist

City Merano

Reputation is convenient for organizing work for hotel groups with many reviews, as in our case, where a lot of feedback arrives every day. You control everything in an instant, from the cockpit you analyze everything objectively and not subjectively.

Owner of the Merano Hotels group - Barbara Hoelzl

IF YOU WANT TO ACHIEVE HIGHER MARGINS:
what does your business need?

MORE PLANNING

business plan and positioning strategies

MORE CONTROL

Monitoring tools, data collection and analysis, guest
feedback while they are using your services, reports
to help you make effective decisions

MORE PRODUCTIVITY

Artificial intelligence that frees your staff’s time from
repetitive actions and allows them to focus on your
guests

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